Settings in Help Center

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Integrate interactive settings directly within Facebook Help Center articles. Traditional Help Center articles give a long list of steps for a user to follow and go configure their settings. We levereged Faebook's industry leading settings framework to be able to scalably add any Facebook setting to any relevent Help Center article.

Responsible for the technical approach and implementation. I also added additional features to an internal tool to allow CMS maintainers to copy the code to add a setting widget with just one click. This significantly decreased the technical difficulty of adding settings to articles, resulting in a significantly faster adoption across articles.

Settings in Help Center preview
Hack
React
GraphQL
API
Relay
Mercurial
JavaScript
Phabricator
CSS

This project sought to capitalize on a surface, where user have a high intent to change their settings. This resulted in a +40% action rate, which greatly exceeds the action rate of settings on any other FB surfaces.

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